Privacy

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Biba Ventures' App Series is certified by the kidSAFE Seal Program.

 

Biba is proud to be certified by kidSAFE for online safety best practices and COPPA compliance. The kidSAFE Seal Program is an independent safety certification service and seal-of-approval program designed exclusively for children-friendly websites and technologies, including online game sites, educational services, virtual worlds, social networks, mobile apps, tablet devices, connected toys, and other similar online and interactive services.

PRIVACY POLICY

Last updated: May 15th, 2019

To provide you (the parent) and your child with fun games that allow you to follow their physical activity on the playground week over week, we need to collect and store some information. We at Biba are parents too and we want to be completely transparent with respect to how we handle your data. Biba games are always meant for you to play with your child while at the playground. Biba Play Tracker lets you track your child’s game play. All information we receive comes directly from you rather than from your child.

1. SCOPE OF THIS PRIVACY POLICY

This privacy policy (the “Privacy Policy”) explains how Biba Ventures (“Biba,” “we,” “our,” and/or “us”) collect, use, and share the information we collect when you use our website and mobile apps (collectively, our “Services”).

Biba games are mobile games for you, the parent, to play with your children on the playground. These games are intended to get kids active and having fun on playgrounds.

Biba Play Tracker is an app you, the parent, can optionally use to connect to Biba games to let you track your child’s physical progress on the playground through their Biba gameplay.

2.INFORMATION WE COLLECT

A) Information You Provide to Us

Registration Information. You don’t need to create an account to play Biba games. If you choose to sign up for Biba Play Tracker, you provide your email address and password to create an account.

Profile Information. When you use Biba Play Tracker, you create a profile for your child, which includes a nickname for your child and, optionally, their birthdate and gender. Your child’s profile is private, meaning that other users of our Services cannot see it.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support team, we may receive your name, email address, phone number, and the contents of any message or attachments that you may send to us, as well as any other information you choose to provide.

 

B) Information We Collect When You Use Our Services

Location Information. When you play Biba games with your child, we collect location information from your device in order to show playgrounds near you. You may opt out of this service through your device settings at any time.

Device Information. When you use Biba games or Biba Play Tracker we receive information from your device, including a unique ID for distinguishing you as a separate user from others, an IP address, your phone operating system version and the device type. When you use our website, we receive web browser type, IP address and operating system version.

Usage Information. We automatically receive analytic information about your general interactions with our Services, such as the frequency/duration of play sessions, game crashes, activity profile or other content you view, and the dates and times of your visits.

Information from Website Cookies and Similar Technologies. On our website, we and our analytics service providers collect information through the use of “cookies” and similar technologies to understand how you navigate through and interact with our Services, to learn what content is popular, for authentication and advertising purposes, and to save your preferences. Website cookies are designed to store basic information and to help websites and apps recognize your browser.  We may use both session cookies and persistent cookies. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of our Services.

 

3. HOW WE USE INFORMATION WE COLLECT FROM USERS

We use the information we collect to:

  • Provide, improve and expand our Services, which include sharing aggregate reports about general playground usage with park boards and park owners;

  • Analyze how you use our Services;

  • To show you, nearby playgrounds and Biba playgrounds.

  • Communicate with you, either directly or through one of our service providers, including for informational purposes; and

  • Respond to customer support questions.

4. HOW WE SHARE INFORMATION

A) Service Providers

We share your information with service providers that perform authentication or analytics services on our behalf, including all of the uses described in Section 3 above.

B) Aggregate Information

We only share anonymous and aggregated reports generated through the use of our Services. For example, we share aggregated reports with park operators so that they can better understand how visitors are making use of their playground spaces.

C) Other Sharing

We may share your information with third parties in the following cases:

  • While negotiating or in relation to a business transaction, such as a merger, sale of assets, or bankruptcy;

  • Where disclosure is required or appropriate in order to comply with laws, regulations, legal process, or a governmental request;

  • With law enforcement officials, government authorities, or third parties, if we think doing so is necessary protect the rights, property, or safety of Biba, our users, or the public;

  • To protect the security or integrity of our Services;

  • To enforce our agreements, policies, and terms & conditions;

  • To respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person;

  • To investigate and defend ourselves or others against any claims or allegations; and

  • Whenever you consent to the sharing.

We do not share your personal information such as your name, location information, device information or email address with third parties for marketing or promotional purposes.

 

5. YOUR CHOICES

Profile Information. You can request or have our systems forget any usage or profile information generated through the use of Biba Games or Biba Play Tracker through the Settings in either of those apps.

Location Information. While you can prevent your device from sharing location information at any time through your device’s operating system settings, without location information we will not be able to provide you with all features of our Services.

Email Subscriptions. In the event that we send them, you can always unsubscribe from any promotional emails via the link provided in the emails. Even if you opt out from receiving promotional messages from us, you will continue to receive administrative messages from us. Where required under applicable law, we’ll obtain your prior opt-in consent to send you electronic marketing communications.

 

6. DATA SECURITY

We are committed to protecting your information. Even though we take precautions to protect users’ data, no security measures can be 100% secure, and we cannot guarantee the security of users’ data.

 

7. THIRD PARTY LINKS

Our Services may contain links to other websites, products, or services that we do not have control over such as the Apple App Store or Google Play store. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies before giving them your information.

8. CHILDREN’S PRIVACY

Our Services are for parents’ use, to facilitate their child’s play at the playground. We do not knowingly collect personal information from children under 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us at privacy@playbiba.com or avail yourself of the data management function in your Biba Games to request or have our systems forget that data.

 

9. CHANGES TO OUR PRIVACY POLICY

We may make changes to this Privacy Policy from time to time. If we make any changes, we will notify you by revising the “Effective” date at the top of this Privacy Policy. If we make any material changes, we will let you know through the Services, by email, or other communication.

10. CONTACT INFORMATION

Feel free to contact us at any time with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your choices regarding your information by email at privacy@playbiba.com, by phone at 604-684-4577 or direct mail at 601 W Cordova St., Vancouver BC, Canada, V6B 1G1.